User’s Guide
HP Vectra VL
5/xx Series 4
User’s Guide
Welcome to Your HP Vectra PC
Congratulations on the purchase of your new Hewlett-Packard desktop
PC. Your high-performance PC provides:
• a PentiumTM processor in a Zero Insertion Force (ZIF) socket for
easy processor upgrades
• an integrated level-two cache of 256 KB for high performance
• a main memory of 8 MB or 16 MB, upgradeable to 128 MB
• an Ultra VGA PCI (Peripheral Component Interconnect) video
controller with 1 MB of video memory upgradeable to 2 MB. Some
models have a Matrox MGA Millennium video adapter board with
2MB as standard, upgradeable to 4MB or 8MB.
• an integrated Enhanced IDE (Integrated Drive Electronics)
controller on the PCI bus supporting Fast IDE and Standard IDE
• three front-access drive shelves (one can be used as an internal
shelf)
• one internal drive shelf
• four free slots for accessory boards:
❒ one 32-bit PCI (Peripheral Component Interconnect) slot
❒ two 16-bit ISA (Industry Standard Architecture) slots
❒ one combination ISA or PCI slot
• one parallel port, and two serial ports
• preloaded HP utilities to ease system configuration tasks
• BIOS stored in Flash ROM
• BIOS support for ISA “Plug and Play”
• pre-installed Operating system and Software.
iv Francais
Your HP Vectra has other important attributes:
• DMI compliant
• designed for Windows® 95
• Vectra Ergonomic Power Solution—Windows 95 soft power-down
using the mouse, and keyboard power-on.
• Energy Star compliant power management.
The PC range described in this manual has a power saving capability
which complies with the Environment Protection Agency’s (EPA) 30
watt maximum power consumption in sleep mode, with the
exception of those models which are fully loaded multimedia PCs.
The fully loaded multimedia PCs also have energy saving capabilities,
but use slightly more than the maximum 30 watt limit in power
saving mode, required for the Energy Star label approval.
Francais v
vi Francais
Contents
1 Setting Up Your PC
Unpacking Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connecting the Mouse, Keyboard, and Display. . . . . . . . . . . . . . . . . . 4
Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Starting the PC for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Creating Master Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9
2 Using Your PC
Starting and Stopping Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
The HP Vectra Keyboard for Windows 95 . . . . . . . . . . . . . . . . . . . . . 14
HP Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Accessing HP User Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Advanced Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Personalizing Your Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
The Desktop Management Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 17
English vii
3 How to Install Accessories In Your PC
Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Removing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Replacing the Cover after Installing Accessories . . . . . . . . . . . . . . . . . . 23
Moving and Replacing the Power Supply . . . . . . . . . . . . . . . . . . . . . 24
Replacing the Power Supply after Installing Accessories. . . . . . . . . . . . 25
Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Installing a Video Memory Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configuring Accessory Boards with Plug and Play (Windows 3.11) . . . 31
Configuring non-Plug and Play ISA Accessory Boards . . . . . . . . . . . . . . 31
Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Installing Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Installing a Flexible Disk Drive or a CD-ROM Drive
in the Middle Shelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Installing an IDE Hard Disk Drive in the Rear Shelf . . . . . . . . . . . . . . . . 38
Installing a 3.5-inch Disk Drive in the Bottom Shelf . . . . . . . . . . . . . . . . 41
Installing a 5.25-inch Drive in the Bottom Shelf . . . . . . . . . . . . . . . . . . . 44
Configuring the Device or Devices you have installed . . . . . . . . . . . . . . 46
Installing an Upgrade Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Installing the Security Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
viii English
4 The HP Setup Program
Using the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Starting the Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Understanding the SETUP Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
After Installing an IDE Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
5 Troubleshooting Your PC
Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
If Your PC Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
If Your Display is Blank and There Are No Error Messages . . . . . . . . . . 67
If you are Unable to Change any Values in Setup. . . . . . . . . . . . . . . . . . . 68
If a POST Error Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
To Clear the CMOS Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Power-On-Self-Test Errors that May Prevent Your PC From Starting . .69
English ix
If Your PC Has a Hardware Problem . . . . . . . . . . . . . . . . . . . . . . . . . 71
If Your Display Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
If Your Display is Blurred or Unreadable . . . . . . . . . . . . . . . . . . . . . . . . . 71
If Your Keyboard or Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . 73
If Your Printer Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
If the Flexible Disk Drive Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . 74
If the Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
If the Hard Disk Activity Light Does Not Work . . . . . . . . . . . . . . . . . . . . 75
If the CD-ROM Drive Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
If Your PC Has a Software Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 77
If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
If Your Application Software Does Not Work. . . . . . . . . . . . . . . . . . . . . . 78
If Power Management Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
If the Date and Time are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Changing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
x English
6 Technical Information
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Power Consumption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Typical Power Consumption/Availability for ISA Accessory Slots. . . . . .87
Typical Power Consumption/Availability for PCI Accessory Slots. . . . . .87
IRQs, DMAs, and I/O Addresses Used by Your PC . . . . . . . . . . . . . . . . . . 87
Available Video Resolutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
BIOS Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Windows Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Windows 95 Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
OS/2 Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Video Resolutions for the Matrox MGA Millennium Video Adapter Card,
Valid for Windows 3.11, Windows 95 and OS/2. . . . . . . . . . . . . . . . . . . . .92
The PC’s Memory Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
The PC’s Rear Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
System Board Connectors and Switches . . . . . . . . . . . . . . . . . . . . . . 95
System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Recycling Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
English xi
7 Hewlett Packard Support and Information Services
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Your HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Hewlett-Packard Information Services . . . . . . . . . . . . . . . . . . . . . . 103
HP Forum on CompuServe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
HP Forum on America Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Internet—FTP Library Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Access HP World Wide Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
HP FAXback on Demand—HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . 106
HP Audio Tips (USA only) HP Automated Support Directory. . . . . . . 106
Ordering Drivers and BIOS on Diskette. . . . . . . . . . . . . . . . . . . . . . . . . 107
HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Hewlett-Packard Telephone Support. . . . . . . . . . . . . . . . . . . . . . . . 109
Lifeline Telephone Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
HP Network Phone-in Support Service (NPS) . . . . . . . . . . . . . . . . 111
Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Hewlett-Packard Marketing Headquarters . . . . . . . . . . . . . . . . . . . 113
xii English
1
Setting Up Your PC
This chapter leads you through the first time installation of your
HP Vectra PC.
1 Setting Up Your PC
Unpacking Your PC
Unpacking Your PC
1 When you receive your PC, unpack all the components:
• the computer and power cord
• the display and its cables
• the keyboard and mouse
• the manuals.
Typical Display
Computer
Computer Power Cord
Mouse
Display Power Cord
Manuals
Keyboard
NOTE
The operating system software, drivers, and HP utilities are preloaded
on the hard disk.
2 English
1 Setting Up Your PC
Unpacking Your PC
2 Place the PC on a sturdy desk near to easily accessible power outlets,
with enough space for the keyboard, mouse, and any other
accessories.
3 Position the PC so that its rear connectors are easily accessible.
4 Place the display on top of the computer. (If you have a large display,
place it next to the computer.)
Installation Tools
No tools are required to set up your PC. However, if you plan to install a
disk drive or an accessory board in your PC, you will need a flat-blade
screwdriver. For further information about installing accessories, refer
to chapter 3, “How to Install Accessories In Your PC”.
WARNING
If you are in any doubt that you can lift the display safely, do not try to
move it without help. Refer to the display’s manual for information
about the display.
English 3
1 Setting Up Your PC
Connecting the Mouse, Keyboard, and Display
Connecting the Mouse, Keyboard, and Display
1 Connect the mouse, keyboard, and display to the back of the
computer. The connectors are shaped to go in one way only.
2 Tighten the display cable attachment screws.
Mouse
Keyboard
Display
4 English
1 Setting Up Your PC
Connecting a Printer
Connecting a Printer
Connect the printer cable to the back of the computer and tighten the
attachment screws. Use the connector labeled:
• Parallel (25-pin parallel connector) for a parallel device
• Serial A (9-pin serial connector) for a serial device
• Serial B (9-pin serial connector) for a second serial device.
English 5
1 Setting Up Your PC
Connecting the Power Cords
Connecting the Power Cords
1 If fitted, remove the label covering the computer’s power connector.
2 Connect the power cords to the display and the computer.
3 Connect the display’s power cord and the computer’s power cord to
a grounded outlet. (The connectors are shaped to go in one way
only.)
Display
Power Cord
Computer
Power Cord
Grounded Outlet
WARNING
For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such
as the one provided with this equipment, or one in compliance with
your national regulations.
This PC is disconnected from the power by removing the power cord
from the power outlet. This means the PC must be located close to a
power outlet that is easily accessible.
6 English
1 Setting Up Your PC
Starting the PC for the First Time
Starting the PC for the First Time
Your PC has preinstalled software. This software is initialized the first
time you start the PC. The software initialization takes approximately
three minutes, and:
• sets up the software in your language
• sets up your software to use the hardware installed in your
computer—note that you can change the settings after the software
has been initialized.
To initialize your software:
1 Switch on the display and then the PC.
Switch on the Display
Then switch on the PC
When the PC is switched on, the Vectra Logo is displayed. The PC
performs a Power-On-Self-Test (POST). Press
view the POST.
if you want to
If an error is detected during the Power-On-Self-Test, the PC will
automatically display the error. You may be prompted to press
to start the Setup program to correct the error.
NOTE
Do NOT switch OFF the PC while the software is being initialized as this
could cause unexpected results.
English 7
1 Setting Up Your PC
Starting the PC for the First Time
2 The software initialization routine starts. It displays the software
license agreement, gives you an opportunity to read Working in
Comfort (ergonomic advice for computer users), and then asks
questions about the PC. For example:
• The name of the person who will use the PC and your company
name. (If necessary, the name of the user can be modified later.)
• The current date and time.
• The type of printer (for example, HP LaserJet 4M). This is shown
on the front of the printer. You also need to enter the connection
used by the printer.
• The model number of your display. The display’s model number
is shown on the cover of the manual supplied with the display and
on a label on the rear of the display.
• Depending on which model PC you have, you may also be asked
to select which operating system you want to use, Windows 3.11
or Windows 95.
CAUTION
Once you have confirmed your selection of the operating system, you
cannot change that selection. The operating system which you have
NOT chosen will be deleted from the computer’s hard disk.
3 While the initialization program is running, you might like to
complete the Warranty Registration card which you will find inside
the back of this manual.
When the initialization routine has finished, click on OK and the PC
will restart.
8 English
1 Setting Up Your PC
Starting the PC for the First Time
4 When your PC has restarted:
❒ Adjust the display screen’s brightness and contrast to your needs.
If the picture does not fill the screen or is not centered, adjust it
using the controls on the display. Refer to the display’s manual for
details.
❒ Set the keyboard to a comfortable position.
Adjust brightness
Your display may be different
from the display shown here.
Creating Master Diskettes
It is very important that you create master diskettes for your preloaded
software as soon as possible. HP recommends that you use new
diskettes. Should you need to restore the preloaded software on your
PC, you can use these diskettes to do so.
Windows 3.11
Windows 95
Choose this utility in the HPUtils group in Program Manager and follow
the screen messages, which will tell you how many diskettes you need.
Use the Microsoft Create System Disk utility. Refer to the Windows 95
documentation for further information.
Other Operating
Systems
Refer to the documentation for your operating system.
English 9
1 Setting Up Your PC
Starting the PC for the First Time
10 English
2
Using Your PC
This chapter explains how to use the HP Vectra features and tools
designed to increase your productivity.
2 Using Your PC
Starting and Stopping Your PC
Starting and Stopping Your PC
Your PC can be started in two ways:
• pressing the power button on the front panel
• pressing the space bar on the HP Vectra keyboard for Windows 95.
When you start the computer, switch on the display first. When you
switch on the computer, the computer carries out the Power-On-Self-
Test (POST) while the Vectra logo is displayed. If you wish to view the
POST, press
. If there is an error in the POST, the error will
automatically be displayed.
If you have set a password in the PC’s Setup program, the password
prompt displays after the POST has completed. If the Password prompt
is displayed, type your password and press
the PC.
to be able to use
Password Prompt
12 English
2 Using Your PC
Starting and Stopping Your PC
Stopping the PC when To stop the PC, make sure that you have exited all programs and then
exited Windows before pressing the power button on the control panel.
using Windows 3.11
Stopping the PC when To stop or shut down the PC:
using Windows 95
1 Click on Start.
2 Click on Shut Down.
3 Click on Shut down the computer.
You can return the PC to full power mode by pressing the space bar.
Other Operating
Systems
For other operating systems refer to the operating system manual for
details of how to exit the operating system.
English 13
2 Using Your PC
The HP Vectra Keyboard for Windows 95
The HP Vectra Keyboard for Windows 95
The HP Vectra keyboard for Windows 95 has several new features.
There are three additional keys which give speedy access to Windows
95 functions. These keys have icons indicating what these functions
are. The space bar also has an additional function, the
Power-On function, which is not specific to Windows 95.
The Windows Icon
You can display the Windows 95 Start menu by pressing either of
the two Windows keys, which are on either side of the space bar.
Refer to Windows 95 documentation for further information about
Windows 95.
The Power-On Icon on
the Space Bar
The Power-On function enables you to start your PC by pressing
the space bar. This function is not specific to Windows 95, but is
available whatever your operating system. The option can be enabled
or disabled in Setup. The default is enabled.
The Application Key
The Application key allows you to access all the same functions
as the right mouse button. It can be used to copy and move files, to
access shortcut menus and get Help information. The Application key
can also be programmed by your software.
14 English
2 Using Your PC
HP Utilities
HP Utilities
You can access Hewlett-Packard Utilities from the HPutils group in the
Windows program manager. These utilities include:
❒ Discover Your HP Vectra.
An online introduction to the main features of your PC, which
includes information about the software supplied, and describes
features for installing accessories.
❒ The Master Diskette Creation utility.
Allows you to create master diskettes of your preloaded software.
❒ HP PCID.
HP PCID is a program which allows you to create a personalized
message, which will display during your PC’s Power-On-Self-Test (in
text mode only).
❒ HP User Tools.
These are tools which enable you to set many parameters for your
computer and give access to other useful features.
Accessing HP User Tools
Windows 3.11
1 Choose HPutils from Program Manager.
2 Choose the HP User Tools utility.
3 Choose the tool that you wish to use.
Windows 95
The HP InfoCenter provides information about your PC, and allows you
to use HP-supplied software to set up certain aspects of your PC.
All HP-specific online information is accessible via the HP InfoCenter.
To access the HP InfoCenter:
1 Click on Start.
2 Click on HP InfoCenter.
English 15
2 Using Your PC
Advanced Power Management
Advanced Power Management
Your PC supports a power management system which complies with
the United States’ Environmental Protection Agency’s (EPA) Energy
Star program. Power management enables you to reduce the PC’s
power consumption when you are not using it.
Two power management modes are supported in Windows 3.11:
• Standby Mode, which significantly reduces power consumption
• Sleep Mode, which reduces power consumption to a minimum.
Windows 95 supports a third mode, Shut Off Monitor.
Configuring Power
Management in
Windows 3.11
Use the Power icon from the Windows control panel in Program
Manager.
Configuring Power
Management in
Windows 95
• Standby Mode
Use the Display icon in the Control Panel (Click on Start and then
Settings).
• Shut Off Monitor mode
Use the Display icon in the Control Panel.
• Suspend Mode
Use the Power icon in the Control Panel to configure Suspend Mode.
Click on Suspend on the Start menu to activate Suspend Mode.
This mode is similar to Sleep Mode in Windows 3.11.
CAUTION
If your PC is on a Novell® network, Suspend Mode will disconnect you
from the network. Some other software applications are also not
compatible with Suspend mode.
Other Operating
Systems
Refer to your operating system documentation.
Activating Sleep Mode To activate Sleep Mode, click on the Sleep Mode icon
(at the
in Windows 3.11
bottom-left hand corner of the screen).
Press any key to return to full power mode.
Power Management in For more information about the DOS power management utility, refer
DOS
to the operating system manual.
16 English
2 Using Your PC
Personalizing Your Mouse
Personalizing Your Mouse
Your PC has preinstalled software (the Mouse Control Center) which
you can use to personalize the functionality of your mouse.
The Desktop Management Interface
Your PC supports the Desktop Management Interface (DMI). The DMI
lets an application request information about your computer. For
example, an application can use the DMI to view:
• the hardware and software components installed in your PC
• the operating system used by your PC
• the number of available accessory board slots.
Refer to your operating system manual for further information.
English 17
2 Using Your PC
The Desktop Management Interface
18 English
3
How to Install Accessories
In Your PC
This chapter explains how to install accessories, such as extra memory,
accessory boards, and additional disk drives, in your PC.
3 How to Install Accessories In Your PC
Supported HP Accessories
Supported HP Accessories
This chapter describes how to install memory, mass storage devices,
and accessory boards in your PC.
Refer to chapter 7, “Hewlett Packard Support and Information
Services”, for information about how to obtain an up-to-date list of
supported devices.
Up to three front access drives, such as:
5.25-inch 1.2 MB flexible disk drive, (half height) order D2881B
3.5-inch 1.44 MB flexible disk drive, (one third height), order D2035B
IDE CD-ROM Drive, order D2896A.
One internal mass storage device
540MB IDE, order D2918A, or
1GB IDE, order D2919A
Mounting Rails can be ordered
for front access devices:
5.25-inch disk drive rails, order D2880A
3.5-inch disk drive rails, order D3566A.
20 English
3 How to Install Accessories In Your PC
Supported HP Accessories
Up to four accessory boards
Video Memory Upgrade:
1 MB upgrade, order D3500A.
Processor
Main Memory Modules (32-bit EDO, 60 ns):
8 MB kit (2 x 4 MB modules) order D3646A
16 MB kit (2 x 8 MB modules) order D3647A
32 MB kit (2 x 16 MB modules) order D3648A
Voltage Regulator
Module (VRM)
Pairs of identical modules must be installed.
See “In.stalling Memory” later in this chapter.
256 KB Level 2 cache memory
WARNING
For your safety, never remove the PC’s cover without first removing
the power cord from the power outlet, and any connection to a
telecommunications network.
Always replace the cover on the PC before switching it on again.
English 21
3 How to Install Accessories In Your PC
Removing the Cover
Removing the Cover
1 Switch off the display and the PC.
2 Disconnect the power cords from the power outlets, the PC, and the
display. Then remove the display.
3 If necessary, unlock the cover using the key provided with the PC.
4 Slide the two tabs on the front of the computer inwards. Firmly slide
the cover forward 5 cm (2 inches), and lift it up and off the
computer.
22 English
3 How to Install Accessories In Your PC
Removing the Cover
Replacing the Cover after Installing Accessories
1 Check that you have installed all your accessories.
2 Make sure that all internal cables are properly connected and safely
routed.
3 Ensure the cover lock is unlocked and the tabs are inwards.
4 Lower the cover onto the computer, and firmly slide it into position.
5 Slide the two tabs on the front of the cover outwards.
6 If a keylock is fitted, lock the cover using the key.
7 Place the display on top of the computer. Reconnect all cables and
power cords.
English 23
3 How to Install Accessories In Your PC
Moving and Replacing the Power Supply
Moving and Replacing the Power Supply
You must move the power supply to access the sockets for the main
memory, cache memory, video memory, processor, battery, or
accessory board slots.
1 Disconnect the computer’s power supply cord.
2 Remove the computer’s cover.
3 Lift the front of the power supply to disengage the hinge on the rear.
4 Lift the power supply clear and lay it upside down on the frame
above the disk drives.
24 English
3 How to Install Accessories In Your PC
Moving and Replacing the Power Supply
Replacing the Power Supply after Installing Accessories
1 Ensure that you have installed all your accessories in the PC.
2 Replace the power supply on the left-hand side of the PC, and ensure
that the cables are neatly routed around any accessory boards.
3 Raise the front of the power supply and engage the hinge on the rear.
4 Lower the front of the power supply into position so that it rests on
the front panel.
English 25
3 How to Install Accessories In Your PC
Installing Memory
Installing Memory
Main Memory Modules
Your PC is supplied with main memory. If you need more main memory
to run your application software, you can install up to a total of 128 MB.
Main memory is available in modules of 4 MB, 8 MB, or 16 MB. You
must install identical modules in pairs in each bank.
Banks A and B will take 4 MB, 8 MB, 16 MB or 32 MB modules. Use only
4 MB and 16 MB modules in bank C, as 8 MB and 32 MB modules are
not fully detected in this bank. 32 MB modules are not available from
HP. You can obtain 32 MB modules from your HP reseller.
CAUTION
Static electricity can damage electronic components.
Turn all equipment OFF. Don’t let your clothes touch the accessory.
To equalize the static electricity, rest the accessory bag on top of the
power supply while you are removing the accessory from the bag.
Handle the accessory as little as possible and with care.
To install a main memory module:
1 Disconnect the computer’s power supply cord.
2 Remove the computer’s cover and power supply.
26 English
3 How to Install Accessories In Your PC
Installing Memory
3 Align the main memory module directly over the socket. Slide the
memory module into the slot at 45°. Firmly press the memory
module completely into the connector.
4 Pivot the memory module to the vertical position.
5 Repeat this procedure for each memory module you are installing.
If you need to remove a main memory module:
Release the retaining clip and pull the module forward and out of the socket
6 Install any other accessories before replacing the cover and power
supply. Reconnect all cables and power cords.
English 27
3 How to Install Accessories In Your PC
Installing Memory
Installing a Video Memory Upgrade
Your PC is supplied with 1 MB of video memory on the system board.
You can install more memory if you want more colors by installing a
pair of video memory modules which will increase your available video
memory to 2 MB. Detailed information about available video
resolutions is given in chapter 6, “Technical Information”.
Some PCs have a Matrox MGA Millennium video adapter board with 2
MB of video memory, which you can increase up to 8MB. To increase
the video memory to 4 MB, order HP 2 MB WRAM upgrade D3557A. To
increase the video memory to 8 MB, you need to install a 6 MB video
memory upgrade, which is not available from HP. You can obtain the 6
MB video memory upgrade, Matrox MGA - Mil/M06, from your HP
Reseller.
To Install a Pair of Video 1 Disconnect the power supply cord.
Memory Modules on
the System Board
2 Remove the computer’s cover and power supply.
3 Align the video memory module directly over the socket taking care
to align the dot on the module with the dot on the socket as
illustrated in the diagram. Firmly press the memory module
completely into the connector. Video memory modules must be
installed in pairs.
4 Install any other accessories before replacing the cover and power
supply. Reconnect all cables and power cords.
28 English
3 How to Install Accessories In Your PC
Installing Memory
If you need to use a special video driver for your application, you may
be asked to insert a diskette containing the driver in drive A. In this
case, insert the video drivers diskette you created with the Master Disk
Creation utility. Alternatively, type C:\MASTERS\VIDDRV\DISKWIN(for
Windows applications) or type C:\MASTERS\VIDDRV\DISKDOS(for
DOS applications) and press
.
WARNING
Static electricity can damage electronic components. Turn all
equipment off. Don’t let your clothes touch the accessory. Handle the
accessory as little as possible and with care.
Installing more memory 1 Disconnect the power supply cord.
on the Matrox MGA
Video Adapter
2 Remove the computer’s cover.
3 Remove the MGA video adapter from the accessory slot and place it
on a flat static-free surface.
4 Install the memory module on the MGA video adapter as illustrated.
5 Replace the MGA video adapter in the computer.
6 Install any other accessories before replacing the cover. Reconnect
all cables and power cords.
English 29
3 How to Install Accessories In Your PC
Installing Memory
After Installing a Video 1 Switch on the PC.
Memory Upgrade
2 When Windows is running, select HP User Tools.
3 Click on the Video Mode button and follow the screen messages to
change the video resolution and the number of colors displayed.
NOTE
If your display (monitor) is an HP Ultra VGA 1600 (D2800A) and you
have the Matrox MGA Millennium video adapter, the 1600 x 1200
resolution may not be highlighted, although it is supported. To select it
you must run the Monitor Selection utility. The following message will
be displayed:
“DDC-compliant monitor detected.
Use of monitor program is not recommended.
Test facility is not available.
Are you sure you want to over-ride DDC?”
1 Click on OK, then select the D2800A display, save the configuration
and exit.
2 Restart Windows.
3 Start HP User Tools.
4 The resolution 1600 x 1200 will now be highlighted and you can
select it.
Configuration Switches There are two configuration switches on the video adapter board.
Normally the settings for these switches do not need to be changed,
both are set to OFF. However, if you need to upgrade the VGA BIOS, you
will need to set switch 1 to ON temporarily to enable the upgrade to be
performed.
on the MGA Video
Adapter
Setting switch 2 to ON enables you to work in dual-screen mode. To
work in dual-screen mode you will either need to use a VGA in another
slot, or another Matrox video adapter board for output to second
monitor.
Contact your HP representative for further information about
upgrading the VGA BIOS.
30 English
3 How to Install Accessories In Your PC
Installing Accessory Boards
Installing Accessory Boards
The PC has four accessory board slots:
• Slot 1 (the top slot) can be used for a 32-bit PCI board
• Slot 2 can be used for either a 32-bit PCI or a full-length 16-bit ISA
board
• Slot 3 can be used for full-length 16-bit ISA boards
• Slot 4 (the bottom slot) can be used for half-length 16-bit ISA boards.
Configuring Accessory Boards with Plug and Play (Windows
3.11)
Plug and Play is an industry standard for automatically configuring
your PC's hardware resources and the accessory boards installed in it.
Your PC has configurable support for Plug and Play in the BIOS.
NOTE
All PCI accessory boards are Plug and Play, although not all ISA boards
are. Check the accessory board’s documentation if you are unsure.
When you start your PC, the Plug and Play BIOS automatically detects
which hardware resources (IRQs, DMAs, memory ranges, and I/O
addresses) are used by the system-based components.
Configuring non-Plug and Play ISA Accessory Boards
Windows 3.11
If you wish to install an ISA accessory board which is not Plug and Play,
for example a Legacy board, before you do so, you must start the ICU
program to declare the resources used by the board.
To run the ICU:
Choose the Plug and Play facility in the Windows Program Manager.
Click on the ICU icon to launch the ISA Configuration Utility and
configure system resources for the accessory board.
English 31
3 How to Install Accessories In Your PC
Installing Accessory Boards
The ICU is preloaded with configuration details for many non-Plug and
Play accessory boards. If your accessory board is not listed by the ICU,
there are two ways you can configure the accessory board:
1 Some non-Plug and Play accessory boards are supplied with a
configuration file which can be used by the ICU to determine which
resources are required by the board. When prompted by the ICU,
insert the diskette containing the configuration file.
2 If there is no configuration file for your accessory board, you will
need to enter the configuration details manually when prompted by
the ICU. Refer to the documentation supplied with the accessory
board for information about the resources the board requires.
Windows 95 and
Plug and Play
It is not necessary to use the ICU with Windows 95 as it has built-in Plug
and Play functionality. It works directly with the PC’s Plug and Play
BIOS to dynamically configure system resources for Plug and Play
accessories.
For boards which are not automatically recognized and configured, you
may need to run the Add New Hardwarewizard to configure the
accessory. The settings selected by Windows 95 may be different from
those recommended by the board’s manufacturer. Should this be the
case, it might be necessary to alter the board’s jumpers.
Refer to the documentation supplied with Windows 95 for further
details.
32 English
3 How to Install Accessories In Your PC
Installing Accessory Boards
Installing the Board
1 Disconnect the computer’s power supply cord.
2 Remove the computer’s cover and power supply.
3 Find a free slot. Some boards may have preferred locations and
special installation instructions detailed in their manuals.
4 Unscrew and remove the slot cover. Store it in a safe place.
If the slot cover is tight, loosen the screws on the adjacent slots.
5 Hold the board horizontally by its “top” edge. Slide it into the board
guide of the chosen slot. Do not bend the board.
6 Align the board’s connector with the slot’s socket. Firmly press the
board into the socket. Ensure the board’s connector engages
completely with the socket and does not touch components on other
boards.
English 33
3 How to Install Accessories In Your PC
Installing Accessory Boards
7 Secure the board by replacing the slot cover screw.
If you loosened the screws on adjacent slots, tighten them.
8 If you install a VESA-standard video adapter board which uses the
integrated video graphics controller, connect the accessory board’s
cable to the VESA pass-through connector on the system board. To
access the VESA pass-through connector, lift the power supply out
of its seating, and lay it upside down on the frame above the disk
drives. Remove the protection cover from the rear base of the PC.
NOTE
When the 1 MB video memory upgrade is installed on the integrated
video graphics controller, connecting a VESA-standard video adapter
board will disable this additional 1 MB of video memory and only the
first 1 MB of video memory will be used.
VESA pass-through connector for video boards
Protection cover
9 Install any other accessories before replacing the power supply and
the cover. Reconnect all cables and power cords.
10 If you used the VESA Pass-through connector, run the FCON.EXE
utility in HPUtils to enable the connection.
34 English
3 How to Install Accessories In Your PC
Installing Mass Storage Devices
Installing Mass Storage Devices
You can install additional mass storage devices, if you need extra mass
storage space for your application software.
The PC has one internal drive shelf for a hard disk drive. If your PC
already has a hard disk drive, this shelf will be occupied.
There three front access drive shelves. The top shelf is occupied by a
3.5-inch flexible disk drive. The middle shelf may be used to install a
5.2-inch flexible disk drive or a CD-ROM drive. The bottom shelf may
be used to install a 1-inch high, 5.25-inch or 3.5-inch front access
device or to install a second hard disk drive internally.
Your PC has the following connectors on the system board which may
be used by mass storage devices:
• a flexible disk drive connector
which supports up to two flexible disk drives
• two Enhanced IDE device connectors,
the first connector supports up to two IDE hard disk drives, the
second supports either an IDE CD-ROM or an IDE hard disk drive.
(Refer to the drive’s manual to check whether you need to set
jumpers, or if there are any special installation procedures).
NOTE
You may install a non-IDE mass storage device, but it will need an
accessory board and driver software (usually supplied with the device).
Contact the product vendor for further information.
English 35
3 How to Install Accessories In Your PC
Installing Mass Storage Devices
Installing a Flexible Disk Drive or a CD-ROM Drive
in the Middle Shelf
1 Disconnect the computer’s power supply cord.
2 Remove the computer’s cover.
3 Remove the RFI bezel from the middle shelf and put it in a safe place.
RFI bezel
4 Slide the device into the middle shelf using mounting rails, and
secure the device in position using the screws provided.
36 English
3 How to Install Accessories In Your PC
Installing Mass Storage Devices
5 Connect the data and power cables to the rear of the device installed
in the middle shelf. The connectors are shaped to go in one way
only. If you are installing an IDE CD-ROM drive, connect the drive
to the CD-ROM data cable. This data cable should be connected to
the connector marked “CD-ROM” on the system board. If you are not
sure which connector to use, refer to “Connecting an IDE Device to
a Data Cable” on page 39.
Data cable
Power cable
6 Install any other accessories before replacing the cover. Reconnect
all cables and power cords.
WARNING
Do not open the CD-ROM drive enclosure as there is a danger of
electric shock, and the laser beam light could harm your eyes. Service
should be carried out by qualified personnel.
To avoid discomfort from unexpected noise, always turn the volume
down before connecting headphones or speakers.
Listening to loud sounds for prolonged periods may permanently
damage your hearing.
Before putting on headphones, place them round your neck and turn
the volume down. When you put on the headphones, slowly increase
the volume until you find a comfortable listening level and leave the
volume control in that position.
English 37
3 How to Install Accessories In Your PC
Installing Mass Storage Devices
Installing an IDE Hard Disk Drive in the Rear Shelf
The PC has an integrated Enhanced IDE controller which supports two
Fast IDE hard disk drives.
Refer to the drive’s manuals to see if you must set jumpers or if there is
a special installation procedure to follow.
1 Disconnect the computer’s power supply cord.
2 Remove the computer’s cover.
3 Slide the drive into the rear drive shelf, supporting the drive with
your hand.
4 Align the drive with the holes in the rear drive shelf. Then secure the
drive with the screws provided with it.
38 English
3 How to Install Accessories In Your PC
Installing Mass Storage Devices
5 Connect the power cable and the data cable to the rear of the drive.
The connectors are shaped to go in one way only.
Data cable
Power cable
6 Install any other accessories before replacing the cover. Reconnect
all cables and power cords.
Connecting an IDE
Device to a Data Cable
There are two different data cables for IDE devices. The first is marked
“HDD” next to the system board attachment and has two drive
connectors. The middle connector of this data cable must be connected
to the bootable or master hard disk drive. The second has only one drive
connector which is red and marked “CD-ROM” next to the system board
attachment.
Up to three IDE devices can be connected to the system board using
these data cables.
After Installing an IDE After installing an IDE drive, you will need to run Setup to confirm that
the drive has been detected by the PC. Refer to “After Installing an IDE
Drive” on page 64.
Drive
English 39
3 How to Install Accessories In Your PC
Installing Mass Storage Devices
CD-ROM drive
data cable
HDD data cable,
Slave connector
Flexible Disk Drive data cable
HDD data cable,
Master connector
Examples of multiple IDE drive combinations
Configuration
Connections to data cables
1 Hard disk drive
2 Hard disk drives
1. Bootable hard disk drive:
Master connector, HDD data cable
1. Bootable hard disk drive:
2. Second hard disk drive:
Master connector, HDD data cable
Slave connector, HDD data cable
3 Hard disk drives
1. Bootable hard disk drive:
2. Second hard disk drive:
3. Third hard disk drive:
Master connector, HDD data cable
Slave connector, HDD data cable
CD-ROM data cable connector
1 Hard disk drive
1 CD-ROM
1. Bootable hard disk drive:
2. CD-ROM:
Master connector, HDD data cable
CD-ROM data cable connector
2 Hard disk drives
1 CD-ROM
1. Bootable hard disk drive:
2. Second hard disk drive:
3. CD-ROM:
Master connector, HDD data cable
Slave connector, HDD data cable
CD-ROM data cable connector
NOTE
If you install two IDE devices with different data transfer rates on the
same data cable, the data transfer rate of the faster IDE device will be
reduced to match the rate of the slower IDE device.
40 English
3 How to Install Accessories In Your PC
Installing Mass Storage Devices
Installing a 3.5-inch Disk Drive in the Bottom Shelf
A slim, (1-inch high) 3.5-inch disk drive can be installed in the bottom
shelf.
Disk drives ordered from HP are delivered with mounting rails. You will
need to order drive mounting rails from HP if you order your disk drive
from another supplier.
1 Disconnect the computer’s power supply cord from the power outlet.
2 Remove the computer’s cover.
3 If there is a device in the middle shelf, remove it.
4 If there is no device in the middle shelf, remove the RFI bezel.
5 Remove the two RFI bezels from the bottom shelf.
English 41
3 How to Install Accessories In Your PC
Installing Mass Storage Devices
6 Support the power supply with your hand (to prevent it falling out)
and carefully turn the PC onto its side.
7 Slide the hard disk into the bottom shelf, supporting the disk with
your hand.
42 English
3 How to Install Accessories In Your PC
Installing Mass Storage Devices
8 Align the drive with the holes in the bottom of the PC. Support the
drive with your hand while securing the drive with the four screws
provided.
9 Support the power supply with your hand and very carefully return
the PC to the upright position.
10 Connect the data and power cables to the rear of the drive.
The connectors are shaped to fit one way only. If you are not sure
which connector to use, refer to “Connecting an IDE Device to a Data
Cable” on page 39.
Data cable
Power cable
11 If a device was removed from the middle shelf, replace it.
12 If no device was removed from the middle shelf, replace the RFI
bezel.
English 43
3 How to Install Accessories In Your PC
Installing Mass Storage Devices
13 Install any other accessories before replacing the cover. Replace the
side bezel. Reconnect all cables and power cords.
Installing a 5.25-inch Drive in the Bottom Shelf
A slim (1-inch high) 5.25-inch front access drive can be installed in the
bottom shelf.
NOTE
Disk drives ordered from HP are supplied with mounting rails. If you
order your drive from another supplier, you will need to order drive
mounting rails from HP.
1 Carry out steps 1 to 5 in “Installing a 3.5-inch Disk Drive in the
Bottom Shelf” on page 41.
2 Remove the side bracket from the bottom shelf and store it in a safe
place.
44 English
3 How to Install Accessories In Your PC
Installing Mass Storage Devices
3 Slide the drive mid-way into the bottom shelf.
4 Connect the data and power cables to the rear of the drive.
The connectors are shaped to fit one way only. If you are not sure
which connector to use, refer to “Connecting an IDE Device to a Data
Cable” on page 39.
English 45
3 How to Install Accessories In Your PC
Installing Mass Storage Devices
5 Slide the drive completely into the bottom shelf and secure it with
the screws provided with the device.
6 If a device was removed from the middle shelf, replace it.
7 If no device was removed from the middle shelf, replace the RFI
bezel.
8 Install any other accessories before replacing the cover. Reconnect
all cables and power cords.
Configuring the Device or Devices you have installed
After installing an IDE drive or a flexible disk drive, you will need to
run the Setup program to autotype or to configure the device. Refer to
chapter 4, “The HP Setup Program” for details of how to do this.
46 English
3 How to Install Accessories In Your PC
Installing an Upgrade Processor
Installing an Upgrade Processor
As more powerful upgrade processors become available, you can
replace your main processor with a more powerful one. If you use an
Intel Overdrive processor, it is supplied with its own Voltage Regulator
Module (VRM), which must be installed with the processor. The VRM
ensures that the processor is provided with the correct voltage.
1 Disconnect the computer power cords from the power outlets.
2 Remove the computer’s cover and lift the power supply from it’s
seating as described in “Moving and Replacing the Power Supply” on
page 24.
3 If the heatsink is not attached to the processor, unclip and remove
the heatsink.
4 Raise the lever on the socket to unlock the processor and lift out the
processor.
English 47
3 How to Install Accessories In Your PC
Installing an Upgrade Processor
5 To install the new processor:
a Locate the corner markers:
• on the processor—a dot or notch (“broken” corner)
• on the processor socket—a dot.
b Position the processor over the socket, with it’s corner marker
facing the corner marker on the socket.
c Place the processor into the socket.
d Lower the lever to lock the processor into place.
e Replace the heatsink and fasten the clip, if the heatsink is not
attached to the processor.
6 Set switches 1, 2, 3, 4 and 7 on the system board for the correct
processor speed. Refer to the section “System Board Connectors and
Switches” on page 95. If you use an Intel Overdrive processor, refer
to the instruction leaflet supplied with the processor to see whether
you should change the position of any switches on the system board.
7 Remove the old VRM by unclipping the two white tabs, and then slide
the module up and out of the socket. Slide the new VRM into the
socket, pressing it down firmly. Push the white tabs back into place.
The VRM module goes in one way only.
8 Replace the computer’s power supply and cover. Reconnect all
cables and power cords.
After Installing an
Upgrade Processor
Switch on the PC and verify that the new processor is recognized by the
Power-On-Self-Test.
48 English
3 How to Install Accessories In Your PC
Installing the Security Bracket
Installing the Security Bracket
The security bracket supplied with the computer can be used to fasten
the computer to your desk.
1 Remove the computer’s cover.
2 Remove the security bracket from the storage position.
Remove the
bracket from the
storage position
Insert the
bracket
in the computer
3 Insert the security bracket, from inside the computer, into the slot
shown in the diagram above.
4 Press it firmly until it snaps into place.
5 Install any other accessories before replacing the cover.
English 49
3 How to Install Accessories In Your PC
Installing the Security Bracket
50 English
4
The HP Setup Program
This chapter describes how to use the HP Setup program.
4 The HP Setup Program
Using the HP Setup Program
Using the HP Setup Program
Setup is an integrated (ROM-based) program that displays the PC’s
configuration and allows you to set parameters.
Check the configuration when you first use the PC and each time after
you install, remove, or upgrade accessories.
If an error message is displayed, see chapter 5, “Troubleshooting Your
PC”.
NOTE
If you are unable to change the PC’s configuration, check that you
entered the correct password when you started Setup and whether the
Secure switch (system board switch 8) is set to the OPEN position. For
further information on switches refer to “System Board Connectors and
Switches” on page 95.
The BIOS Setup is menu-driven, enabling you to easily access all the
options which are grouped in the following categories:
• Main
• Preferences
• Configuration
• Security
• Power, and
• Exit.
A solid right arrow, , indicates categories which have sub-menus.
Starting the Setup Program
1 Turn on the display and then the PC.
If the PC is already turned on, save your data and exit all programs,
De le te
then press
and
to restart the PC (Windows
3.11). For Windows 95, use the Shut Down command.
2 Press
while F2=Setup is displayed at the bottom of the screen.
F2=Setupappears for a short period, during the POST (Power-On-
Self-Test). Press
if you wish to view the POST. If there is an error
during the POST, it will automatically be displayed.
52 English
4 The HP Setup Program
Using the HP Setup Program
F2=Setup
3 The PC’s Setup program will display.
• The
or
arrows,
and
or
keys can
key
be used to select fields in the current menu.
• The
key moves to the previous page and the
moves to the next page in a scrollable menu.
Ho m e
• The
key moves to the top item, and the
key moves to
the bottom item, of the current menu.
English 53
4 The HP Setup Program
Using the HP Setup Program
• Within a field
selects the next lower value and
next higher value.
selects the
•
displays a sub-menu for menu items marked with a solid
right arrow .
or
•
+
allows you to exit from a sub-menu.
• The
and
arrows select menus from the menu bar.
•
•
•
•
loads factory-installed default values.
restores previous values from CMOS.
or
+
displays the general help screen.
exits from the general help screen.
• Use the
• Use the
key to exit Setup without saving any changes.
key to save your settings and exit Setup.
Pressing the
or
arrow keys while you are on a main menu
screen, will take you to the next menu option. If, however, you are on a
sub-menu screen and you press these arrows, you will stay on that
screen.
Use the
and
arrow keys to scroll through the items on the
general help screen.
The Setup
Configuration Summary
You can view a summary of the PC’s configuration if you have chosen to
view the POST tests. A summary screen is displayed when the POST has
completed. It is displayed for a few seconds only, but you can “freeze” it
so that you can verify the configuration. Press the Pause/Break key to
“freeze” the summary screen. When you have finished reading the
summary, press any key to continue.
Setup changes system behavior by modifying the power-on
initialization parameters. Setting incorrect values may cause system
boot failure. Should this occur, press
values to recover.
. This will load Setup default
54 English
4 The HP Setup Program
Using the HP Setup Program
Understanding the SETUP Program
The built-in Setup program is accessed by pressing
during the PC’s
Power-On-Self-Test. On-line help is provided at the right hand side of
the Setup screen for each item on the Setup screens. When you
highlight an item, the help for that item is displayed.
The Setup items displayed on your screen may differ from those shown
in the following tables.
English 55
4 The HP Setup Program
Using the HP Setup Program
Setup Item
Main
System time
Default
Action
Allows you to set the system time and date. Select the
field you want to change with Tab, Shift Tab, or Enter.
Allows you to view the system memory and extended
memory. * Value is typical value, real value depends on
your configuration.
System date
System memory
Extended memory
640KB
15MB*
Running Windows 95
No
Allows you to enable/disable Windows 95.
If you are NOT running Windows 95, the BIOS Setup
program will offer you some of the Windows 95 features
and optimizes hardware resources.
Preferences
User Password is
Disabled
Indicates if a user password has been set.
Set User Password
Allows you to set a password to prevent unauthorized
access to your PC. You cannot set a user password if an
administrator password HAS NOT been set.Setting a user
password prevents unauthorized use of your computer,
protects the data stored in it, and preserves the
preferences you set.
Key Click
On
Allows you to turn the audible keyclick on or off.
Key auto-repeat speed
21.8 per Second Allows you to set the number of times per second a
keystroke will be repeated when a key is held down.
This option is not displayed if you are running Windows
95.
Delay before auto-repeat
Numlock at POWER-ON
.50 Second
Allows you to specify the length of the delay before a
character is repeated when a character is held down. If
you generally press keys slowly and heavily, set the delay
to a higher number to make your keyboard less sensitive
and to avoid characters being displayed more than once.
This field allows you to specify whether the number keys
of the numeric keypad are enabled when your computer
starts. Otherwise, the keypad keys act as cursor control
keys.
On
56 English
4 The HP Setup Program
Using the HP Setup Program
Setup Item
Default
Action
Configuration
Integrated Peripherals
Parallel port
378h IRQ7
Enables/disables the parallel port at the specified address.
“Disabled” frees resources used by the port.
Parallel port Mode
Serial port A
Centronics TM Sets the operating mode of the parallel port.
3F8h IRQ4
2F8h IRQ3
Enabled
Enables/disables the on-board serial port A. “Disabled”
frees resources used by the port.
Do not select 2E8h if you are running Windows 95.
Enables/disables the on-board serial port B. “Disabled”
frees resources used by the port.
Do not select 2E8h if you are running Windows 95.
Enables or disables the on-board flexible disk controller.
Serial port B
Flexible disk controller
Flexible disk drive 1
Flexible disk drive 2
A & B flexible disk swap
1.44MB,3 1/2” Selects the flexible disk drive type.
Not Installed
Disabled
Selects the flexible disk drive type.
Enable this option only if you need to boot on flexible disk
B. Then flexible disks A and B will be swapped.
Video
Video system
Video BIOS shadowing
EGA/VGA
Enabled
Select video display type.
Enables / disables video BIOS shadowing (for AT external
boards only) Enabling the BIOS shadowing improves
performance.
Video Plug & Play display
Enabled
Sets the best ergonomic refresh rates supported by your
DDC compliant display. Switch on the display before the
PC to enable this feature. If the display does not support
DDC, the BIOS might automatically disable the option.
Set your preferred refresh rate for each graphic mode. All
refresh rates may not be available for certain color
depths. The video BIOS will automatically choose the
best fit should this be the case. The higher the refresh
rate, the better the ergonomic performance. The lower
the refresh rate, the better the video performance. Your
display must be able to support the refresh rates (vertical
frequencies) you set.
640x480 mode
800x600 mode
1024x768 mode
1280x1024 mode
60Hz
60Hz
60Hz
i45Hz
English 57
4 The HP Setup Program
Using the HP Setup Program
Setup Item
Memory and Cache
Memory caching
Default
Both
Action
Controls internal (L1) and external cache (L2) memory
caching.
Memory hole
Disabled
Sets a 1MB memory hole between 15 and 16MB if
needed. You need at least 16 MB for this option to be
available.
Shadow/Cache ISA Option
ROMs
Enabled
Enables shadowing and caching for ISA “Non-PnP” Option
ROMs for region X-Y, in order to improve performance.
Note that some Option ROMs cannot be shadowed.
Hard Disk Drives
Hard disk drive 0 (xxxx MB) 540 MB
Hard disk drive 1 (xxxx MB) xxx MB
Hard disk drive 2 (xxxx MB) xxx MB
Hard disk drive 3 (xxxx MB) xxx MB
Configure IDE drive 0. It is not recommended to connect a
CD-ROM on a channel which already has an IDE hard disk
drive. Sub-menu items for each of these fields are given
below “On-board Bus IDE adapters” in this table.
Translation method
Extended
Select “Standard” only if you are running a UNIX
Operating System.
On-board Bus IDE adapters Both
Enable or disable the on-board IDE adapters.
“Primary” enables only the HDD data cable (marked
“HDD” next to the system board attachment).
“Both” enables the HDD data cable and the CD-ROM data
cable (marked “CD-ROM” next to the system board
attachment).
Autotype fixed disk
Automatically attempts to detect and identify the IDE
drive when you press the Enter key.
Type
User 540 MB
Select “Auto” for automatic hard disk drive detection. (To
initiate automatic hard disk detection, press the Enter key
at the “Autotype fixed disk” item). “User” allows you to
edit all the detected parameters. Select “CD” if drive is an
IDE CD-ROM, and “None” if there is no drive.
Sets the number of hard disk drive cylinders.
Sets the number of hard disk drive heads.
Cylinders
Heads
944
14
Sectors/Track
Multi-sector transfers
40
8 sectors
Sets the number of hard disk drive sectors per track.
Determines the number of sectors per block for multiple
sector transfers.
LBA mode control
Enabled
Enable or disable Logical Block Addressing mode in place
of Cylinder Heads Sectors.
32 bit I/O
Enabled
Enable or disable 32 bit data transfer.
Transfer mode
PI0 mode 3
Selects the hard disk drive transfer mode and data
transfer rate.
58 English
4 The HP Setup Program
Using the HP Setup Program
Setup Item
Default
Action
PC I Devices
Slot #1 Bus Master
Slot #2 Bus Master
Slot #3 Bus Master*
Enabled
Enabled
Enabled
Enable this option if you need the BIOS to set the PCI Bus
Master bit. This could be necessary for some old PCI
cards. * Slot #3 is not supported for the VL 5/xxx series 4
desktop PC.
PCI IRQ line 1
PCI IRQ line 2
PCI IRQ line 3
PCI IRQ line 4
Auto
Auto
Auto
Auto
Select an IRQ number only if necessary (for example for
SCO-UNIX).
Security
Administrator password is
Set Administrator Password
Disabled
Indicates whether administrator password is enabled.
Allows you to set the administrator password. This
password prevents unauthorized access to the computer’s
configuration and can also be used to start the computer.
Start with keyboard locked Disabled
This feature allows the PC to start automatically, without
waiting for a password to be typed in, but the keyboard
will be locked. Only the user password can unlock the
keyboard. This option is only displayed if a user password
has been set and is not available if you are running
Windows 95. When the PC is started with the keyboard
locked, the Caps Lock LED flickers until the keyboard is
unlocked.
Password on boot
Boot on flexible disk drive
Enabled
Enabled
Enable or disable password prompt on boot.
Enables or disables boot on flexible disk drive.
Write on flexible disk drives Enabled
Enables or disables writes on flexible disk drives.
Disabling prevents data being copied in your absence.
Use of flexible disk drive
User
Limits the use of flexible disk drive(s) to the user or the
administrator, depending on the boot password.
Password on boot must be enabled for this option to be
set.
Boot on hard disk drive
Fixed disk boot sector
Enabled
Enables or disables boot on hard disk drive.
Not protected Write-protects boot sector on hard disk to protect against
viruses.
Boot on CD-ROM
Space-bar POWER-ON
Enabled
Enabled
Enables or disables boot on CD-ROM.
Enables or disables the space-bar to power-on the PC.
English 59
4 The HP Setup Program
Using the HP Setup Program
Setup Item
Power
Standby delay
Default
Action
30 minutes
Sets the period of inactivity before the system runs in
Standby mode. Standby mode slows down the processor.
The delay is an approximate time, depending on the CPU
speed.
Wakeup
Mouse PS2/IRQ12
Enabled
Enables or disables the system to return to full speed
when the mouse is moved.
IRQ3 (Serial Port)
IRQ4 (Serial Port)
Enabled
Enabled
Enables or disables the system to return to full speed
when an IRQ is generated.
Save changes and Exit
Exit without saving changes.
60 English
4 The HP Setup Program
Setting Passwords
Setting Passwords
You can set two passwords, the administrator password and the user
password, to provide two levels of protection for your PC.
Administrator
Password
Set the Administrator Password to protect the PC’s configuration in
Setup. The Administrator Password must be entered before any Setup
options, except Preferences, can be modified.
User Password
Setting a User or Administrator Password can provide a power-on
password prompt to prevent your PC being started or used in your
absence. A user password can only be set if an administrator password
has been set. The user password also allows the possibility of starting
the PC with the keyboard locked. You must then type the password and
press
to unlock the keyboard.
English 61
4 The HP Setup Program
Setting Passwords
Setting Passwords
1 Turn on the PC and the display.
If the PC is already turned on, save your data, exit all applications
De le te
and then press
and
to restart the PC (Windows
3.11). For Windows 95, use the Shut Downcommand.
2 When F2=Setupis displayed, press
.
F2=Setup
3 The PC’s Setup program will display.
Setting an
Administrator
Password
• Use the
• Use the
or
or
key to select the Securitymenu item.
arrow keys to highlight the
Set Administrator Password field.
• Type the password twice and press
.
4 If you do not set an Administrator password you cannot set a user
password.
5 If that is all you want to change in Setup, press
password and exit Setup.
to save your
62 English
4 The HP Setup Program
Setting Passwords
Setting a User
Password
• Start Setup as described for setting an administrator password.
• You cannot set a User Password if an Administrator password has
not been set.
• Use the
or
or
key to select the Preferencesmenu item.
arrow keys to highlight the Set User
• Use the
Password field.
• Type your password twice and press
.
6 If that is all you want to change in Setup, press
password and exit Setup.
to save your
Passwords become effective after you have exited Setup and re-booted
the PC.
Clearing Passwords
To remove either password, follow the same procedure as to set a
password, but do not enter anything in the password field, press return
and then press return a second time to confirm your action.
English 63
4 The HP Setup Program
After Installing an IDE Drive
After Installing an IDE Drive
After installing an IDE drive you will need to run the Setup program to
confirm that the drive has been detected by the PC.
When an Additional IDE 1 Switch on the PC.
Drive is installed
2 When F2=Setupis displayed, press
to run the Setup program.
3 From the “Configuration” menu, choose “Hard disk drive”.
4 Select the disk you have just installed.
5 Select Auto in the Type field.
6 Select Autotype fixed diskand press
7 Press
to save your choice and exit Setup.
Refer to the operating system documentation for information about
formatting a drive and installing the operating system.
64 English
5
Troubleshooting Your PC
This chapter can help you solve problems that you may encounter
when using your PC.
5 Troubleshooting Your PC
Solving Problems
Solving Problems
This chapter can help you solve any problems you might have with
your PC.
If you are unable to solve your problem after following the advice in
this chapter, refer to chapter 7, “Hewlett Packard Support and
Information Services”.
66 English
5 Troubleshooting Your PC
If Your PC Does Not Start
If Your PC Does Not Start
If Your Display is Blank and There Are No Error Messages
1 Check that the computer and display are turned on. (The power light
should be illuminated.)
2 Check the display’s contrast and brightness settings.
3 Make sure that all cables and power cords are firmly plugged in.
4 Make sure the power outlet is working.
5 If the PC still does not work:
a Turn off the display, the computer, and all external devices.
b Unplug all power cords and cables, noting their positions.
c Remove the cover.
d Check that all internal cables are correctly attached and firmly in
place.
e Check that the processor is correctly installed, see “Installing an
Upgrade Processor” on page 47.
f
Check that the processor speed switches have been set correctly,
see “System Board Connectors and Switches” on page 95.
g Check that the memory modules are correctly installed, see
“Installing Memory” on page 26.
h Check that accessory boards are firmly seated in their slots, see
“Installing Accessory Boards” on page 31.
i
Verify that any switches and jumpers on the accessory boards are
properly set (refer to the manuals that came with each board).
Check that the switches on the system board are properly set, see
“System Board Connectors and Switches” on page 95.
j
k Replace the cover.
Reconnect all cables and power cords.
l
m Turn on the display and computer.
If your PC still does not start, remove all boards and accessories,
except the hard disk drive. Start the PC. If the PC now works, add the
boards and accessories one at a time to determine which one is causing
the problem.
English 67
5 Troubleshooting Your PC
If Your PC Does Not Start
If you are Unable to Change any Values in Setup
Make sure that the Secure Switch is not set if you are unable to change
any of the values in Setup, see “Using the HP Setup Program” on
page 52.
If a POST Error Message is Displayed
If a POST error is detected when the PC starts, details of the error are
displayed. The BIOS offers two possibilities,
• you can press
to ignore the error and continue, or
• you can press
to run Setup and correct the system
configuration error.
It is recommended that you correct the error before proceeding, even if
the PC appears to start successfully. You should start Setup to verify
that the accessory which caused the error has been correctly configured.
If the PC then starts, but POST still reports an error, clear CMOS
memory.
To Clear the CMOS Memory
1 Switch off the PC and remove the cover.
2 Set the system board switch 6 (CMOS STATUS) on the switch block
to CLOSED to clear the configuration.
3 Switch on the PC to erase the CMOS memory.
4 Wait until the PC has started. The screen will flash with the message
“Configuration has been cleared, set switch 6 to the OPEN
position before rebooting.”
5 Switch off the PC.
6 Set the system board switch 6 (CMOS STATUS) on the switch block
to OPEN to re-enable the configuration.
7 Replace the cover.
8 Switch on the PC. An error message will be displayed
“System CMOS checksum bad - run SETUP”
The PC will stop.
9 Run Setup by pressing
. CMOS default values will be
automatically downloaded and saved.
10 Make any other changes you want and press
configuration and exit from Setup.
to save the
68 English
5 Troubleshooting Your PC
If Your PC Does Not Start
Power-On-Self-Test Errors that May Prevent Your PC From Starting
Message
Corrective Action and/or Explanation
Operating system not found
Check whether the disk, HDD, FDD or CD-ROM disk drive is
connected.
If it is connected, check that it is detected by Setup, see
“After Installing an IDE Drive” on page 64.
Check that your boot device is enabled on the Setup
Security menu.
If the problem persists, check that the boot device contains
the operating system.
Missing operating system
If you have configured HDD user parameters, check that
they are correct. Otherwise, use HDD type “Auto”
parameters.
Failure fixed disk
(preceeded by a 30” time-out)
Check that HDD is connected.
Check that HDD is detected in Setup.
Check that boot on hard disk drive is enabled in Setup, see
“The HP Setup Program” on page 51.
Diskette Drive A (or B) error
System battery is dead
Check whether the diskette drive is connected. Check
Setup for the configuration, see “The HP Setup Program”
on page 51.
You may get this message if the PC is disconnected for a
few days. When you Power-on the PC, run Setup to update
the configuration information. The message should no
longer be displayed. Should the problem persist, replace the
battery see “Changing the Battery” on page 80.
Keyboard error
Check that the keyboard is connected.
Resource Allocation Conflict -PCI
device 0079 on motherboard
Clear CMOS, see “To Clear the CMOS Memory” on page 68.
Video Plug and Play interrupted or
failed Re-enable in Setup and try again
You may have powered your PC Off/On too quickly and the
PC turned off Video plug and play as a protection.
System CMOS checksum bad - run
Setup
CMOS contents have changed between 2 power-on
sessions. Run Setup for configuration.
I/O device IRQ conflict
Serial ports A and B may have been assigned the same IRQ.
Assign a different IRQ to each serial port and save the
configuration.
No message, system “hangs” after
POST
Check that cache memory and main memory are correctly
set in their sockets.
English 69
5 Troubleshooting Your PC
If Your PC Does Not Start
Message
Corrective Action and/or Explanation
Other
An error message may be displayed and the PC may “hang”
for 20 seconds and then beep. The POST is probably
checking for a mass storage device which it cannot find and
the PC is in Timeout Mode. After Timeout, run Setup to
check the configuration.
70 English
5 Troubleshooting Your PC
If Your PC Has a Hardware Problem
If Your PC Has a Hardware Problem
This section describes what to do if you have problems with your
display, disk drives, printer, accessory board, keyboard, or mouse.
If Your Display Does Not Work
If nothing is displayed on the screen, but the PC starts and the
keyboard, disk drives, and other peripheral devices seem to operate
properly:
1 Make sure that the display is plugged in and switched ON.
2 Check that the brightness and contrast controls are properly set.
3 Ensure that the display video cable is correctly connected.
4 Switch off the display, and unplug it from the power outlet.
Disconnect the video cable and examine the video cable connector
pins. bent. If the pins are bent, carefully straighten them.
5 Check that the video upgrade is properly installed if you have one.
6 Check that an accessory board doesn’t use the same I/O address as
the integrated video interface (03B0h to 03DFh). Refer to the
manual supplied with the accessory for further information.
7 If the display works correctly during the Power-On-Self-Test
(POST), but goes blank when Windows starts, check that you have
enough memory for the video mode you have selected.
If Your Display is Blurred or Unreadable
If you select the wrong display in the HP User Tools menu, the display
screen may become blurred or unreadable. To correct this problem:
Windows 3.11
1 Restart the PC — either switch the PC off then on, or press
De le te
and
. The PC will perform its Power-On-Self-Test
(POST).
2 When the POST is finished, press
display the MS-DOS prompt (C:\).
to bypass the startup files and
English 71
5 Troubleshooting Your PC
If Your PC Has a Hardware Problem
3 Type CD C:\WINDOWS
.
4 Type SETUP
.
5 Press the up-arrow key to select the Displayline, and press
.
6 Select the VGAline, and press
7 Press
8 Press
again to accept the configuration.
De le te
and
to restart the PC.
9 If necessary, type WIN
to restart Windows.
10 When Windows starts, select the correct display with HP User Tools.
Windows 95
When you change the display type when using Windows 95, a
confirmation box is displayed prompting you to confirm the selection.
However, if you have selected the wrong display type and cannot read
the screen message because the screen is blurred, the display type will
automatically return to the previous selection after approximately 15
seconds.
Other Display Problems If the display image is not aligned with the screen, use the display’s
controls to center the image. Refer to the display manual for
instructions.
If the screens generated by the applications do not appear to be
correct, check the application’s manual to find out which video
standard is required. Also check your display manual to find out which
refresh rate is required. Use Setup or HP User Tools to select the
correct refresh rate when you are using Windows 3.11, or the HP
InfoCenter when you are using Windows 95.
72 English
5 Troubleshooting Your PC
If Your PC Has a Hardware Problem
If Your Keyboard or Mouse Does Not Work
1 Ensure that the keyboard or mouse is correctly connected.
2 Ensure that the mouse driver supplied with the preloaded software
is installed correctly. (Choose a Logitech® mouse driver in Windows
SETUP.)
3 Clean the mouse ball and rollers as shown in the figure below (use a
non-residual contact cleaner).
Cleaning the mouse ball
Cleaning the mouse rollers
If Your Printer Does Not Work
1 Make sure the printer’s power switch is ON.
2 Verify that the power cord is plugged into the power outlet and the
printer.
3 Verify that you have the correct cable for the printer. Make sure that
it is securely connected to the correct connector (port) on the PC
and printer.
4 Check that the printer is on-line.
English 73
5 Troubleshooting Your PC
If Your PC Has a Hardware Problem
5 Examine the paper feed mechanism for a paper jam.
6 Make sure that the printer is configured correctly for the PC and for
the application.
a Ensure the PC’s port has been correctly configured using Setup.
b Make sure the printer is correctly set up in Windows.
NOTE
If you are asked to insert a diskette when installing a printer, type
C:\WINDOWS\OPTIONSand press
. All the Windows printer
drivers are located in this subdirectory.
c Ensure the application program’s “print” menu has been correctly
set up. (Refer to the manual supplied with the application
software.)
7 Check that the PC’s port is working properly by running another
peripheral connected to the port.
8 If you receive an error message, refer to the printer’s manual for help.
If the Flexible Disk Drive Does Not Work
1 Ensure you are using a formatted diskette and it is inserted
correctly.
2 Check you are using a diskette that is the right density.
3 Check that your FDD is correctly declared in the Setup
Configuration menu.
4 Check that the correct diskette type has been configured in Setup.
5 Check that the flexible disk drive has been enabled in Setup. There
are three options on the Setup Security menu which may be used
to disable or enable:
• Boot on flexible disk drive
• Write on flexible disk drives
• Use of flexible disk drive.
6 Check the option on the Setup Configuration menu which
enables or disables the on-board flexible disk controller.
7 Check that the disk power and data cables are correctly connected.
8 Clean the flexible disk drive using a diskette cleaning kit.
74 English
5 Troubleshooting Your PC
If Your PC Has a Hardware Problem
If the Hard Disk Does Not Work
1 Check that the disk power and data cables are correctly connected.
2 Check that the hard disk drive has been enabled and detected on the
Hard Diskmenu in Setup. There is also an option on the Setup
Security menu which allows you to disable or enable boot on hard
disk drive.
3 Check that the on-board Bus IDE is enabled if you are using the on-
board IDE controller.
If the Hard Disk Activity Light Does Not Work
If you are using a hard disk drive with a controller board (a SCSI hard
disk, for example), the activity light does not flicker when the PC is
accessing the hard disk drive.
If the hard disk activity light does not flicker when the PC is accessing
the hard disk drive:
1 Check that the control panel connector is firmly attached to the
system board.
2 Check that the disk power and data cables are correctly connected.
If the CD-ROM Drive Does Not Work
1 Check that the cables have been properly connected.
2 Check that a CD is inserted in the drive.
3 Verify that the CD-ROM is declared as “CD” in Setup on the Hard
Disk Drives menu.
4 Verify that the On-board Bus IDE Adapters item is set to Both
in Setup.
5 If you intend to boot on CD-ROM, make sure that this option is
enabled in Setup on the Securitymenu.
6 For further information refer to the CD-ROM documentation.
English 75
5 Troubleshooting Your PC
If Your PC Has a Hardware Problem
If an Accessory Board Does Not Work
Carry out the following checks:
1 Ensure the board has been firmly installed in the accessory board
slot.
2 Check that the accessory board has been correctly configured with
the ISA Configuration Utility if necessary.
3 Ensure the board is not using memory, I/O addresses, an IRQ, or
DMA also used by the PC, see “IRQs, DMAs, and I/O Addresses Used
by Your PC” on page 87.
Refer to the board’s manual for further details.
You can also obtain information about the current use of IRQs by the
PC by typing MSD at the MS-DOS prompt, and pressing
when using Windows 3.11. If you are using Windows 95, use the
Device Manager.
,
4 Check that the PC has been configured correctly in Setup.
5 If the problem persists, refer to Chapter 7, “Hewlett Packard Support
and Information Services” for information about where to obtain
support.
76 English
5 Troubleshooting Your PC
If Your PC Has a Software Problem
If Your PC Has a Software Problem
If You Have Forgotten Your Password
❒ If you forget the User Password, but not the Administrator password,
carry out the following procedure:
1 Restart the PC. If the keyboard is locked, unplug the power cord
and plug it in again.
2 Wait for F2=Setupto be displayed.
3 Press
to start Setup.
4 Enter the Administrator Password to access the Preferences
menu.
5 Move to the User Password field and set a new User Password.
This will replace the old password which you had forgotten.
6 Press
to save the new Password and exit Setup.
❒ If you forget both the User Password and the Administrator
Password:
1 Switch off the PC.
2 Remove the computer’s cover.
3 Set switch 5 (PASWD EN) on the system board switch block to
CLOSED.
4 Switch on the PC and allow it to complete its startup routine.
The message “Passwords have been cleared, set
switch 5 to open position before rebooting” will
be displayed.
5 Switch off the computer.
6 Reset switch 5 (PASWD EN) to OPEN.
7 Replace the computer’s cover.
8 Switch on the PC and allow it to complete its startup routine.
9 After the Power-On Self-Test has completed, press
prompted to use Setup.
when
10 Set new User and System Administrator Passwords.
11 Press
to save the new passwords and exit Setup.
English 77
5 Troubleshooting Your PC
If Your PC Has a Software Problem
If Your Application Software Does Not Work
If the PC reports the system is OK and the indicator light over the
power switch is illuminated, but some software won’t run:
1 Check to see if the AUTOEXEC.BATfile is present with the correct
settings. (Windows 3.11 only). Refer to the operating system and
application software manuals.
2 If Windows does not run properly, refer to the Windows manual for
guidance.
If Power Management Does Not Work
Power Management in Check that the Sleep icon
appears in the StartUp Windows group.
If it is absent, click on the File menu in the Program Manager and select
the New option to install SLEEP.EXEfrom the C:\WINDOWSdirectory in
the StartUp group.
Windows 3.11
Check that Power Management is enabled using the Power icon in the
Windows Control Panel:
1 Double-click on the Power icon in the Windows Control Panel.
2 Check that Advancedis selected in the Power dialog box.
If the Power icon does not appear in the Windows Control Panel:
1 Exit from Windows.
2 At the MS-DOS prompt, change to the C:\WINDOWSdirectory.
3 Type SETUP
to run Windows SETUP and set the Computerfield
to MS-DOS with APM. Follow the instructions displayed by the
SETUP program to return to the MS-DOS prompt.
Power Management in 1 Check that Power Management is enabled using the Power icon in
the Windows Control Panel.
Windows 95
2 Check that Advancedis selected in the Power dialog box.
78 English
5 Troubleshooting Your PC
If Your PC Has a Software Problem
If your PC supports power management features, but no power
management settings are displayed, make sure that the Energy Star
Compliant box is selected in the display’s settings. See the Windows 95
online help for further information.
Power Management in Use a text editor to check that DEVICE=C:\DOS\POWER.EXE ADV:MAX
is present in the CONFIG.SYS file.
DOS
If the Date and Time are Incorrect
The date and time can be incorrect for the following reasons:
• the time has changed for the seasons
• the PC has been unplugged from the power too long, and the battery
is discharged.
To change the date and time use the HP User Tools program (Windows
3.11) or the HP InfoCenter (Windows 95). You can also use the Setup
program to change the date and time.
English 79
5 Troubleshooting Your PC
If Your PC Has a Software Problem
Changing the Battery
Special care is needed in changing the battery. Instructions for
changing the battery are given below. |